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Patients urged to take part in 2019 GP Patients Survey

Patients urged to take part in 2019 GP Patients Survey
14 January 2019

Several thousand people across the Portsmouth and south east Hampshire areas are being urged to take up their invitation to participate in the 2019 GP Patient Survey. 

More than two million people nationwide are being sent an invite to take part in the GP Patient Survey and share their experiences of using services at the GP practice they are registered with. 

They have been randomly-selected people to take part in the survey before the end of March. 

The survey, conducted by Ipsos MORI for NHS England, provides detailed information about the range of ways people interact with primary care staff and how good that experience is. 

It plays a key role in understanding what’s working and what needs to improve in GP practices and is also a key source of information for understanding the impact of recent changes introduced in primary care, such as extended opening hours.” 

The survey invites a sample of people aged 16 and over from more than 7,000 GP practices across England to take part. They can complete it by post or online. 

Olivia Falgayrac-Jones, Director of Commissioning at NHS England for Hampshire and the Thames Valley said: “If you get a survey in January, please take part as it provides vital information to help improve local services and inform national decisions.” 

Patients not invited to take part can still provide useful feedback to their GP practice teams by filling in a Friends and Family Test (FFT) form at their practice any time. 

NHS England says that more than 1.2 million pieces of feedback on NHS-funded services are given this way every month, with nine in 10 patients who give feedback rating their experience positively.