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General Practice delivering good services despite pressures on the NHS

General Practice delivering good services despite pressures on the NHS
09 October 2017

A Petersfield family doctor today (Oct 9) praised the high-quality of primary care services provided by GP practices across south-eastern Hampshire and Fareham and Gosport.

Dr Andrew Holden, Primary Care Clinical Lead for NHS South Eastern Hampshire Clinical Commissioning Group, said: “The most detailed analysis under taken of general medical practice found that nearly 90% of practices in England have been rated as ‘good’ - making this the highest performing sector regulated by the Care Quality Commission (CQC).

“The even better news for our patients is that our local figures are nearly 100% - with all but one of the GP practices in the Fareham, Gosport and south east Hampshire areas from Hayling Island to Bordon currently rated as good.

“I think that is something to be proud of, and it is no mean achievement at a time when GPs face ongoing pressures around capacity, patient demand and workload and at a time of service redesign.

“The best general practices are driving change and embracing innovation to ensure they are able to deliver even better care in the future, and the challenge is for us to continue to do this as we continue to strive for further improvement.

“We have seen a very recent example of this across the whole area launch of GP extended access, which is helping to emulate the success of the Same Day Access Service proving successful at Gosport.

“We are fortunate in having an extremely skilled and committed local workforce in general practice – not only the GPs, but the nurses, other clinical and vital support staff, such as our receptionists who we know from other surveys are valued by our patients. It’s a real team effort.”

In the national report, published last month, the CQC has found that at the end of its first inspection programme of general practices, 4% were rated ’outstanding’, 86% were ’good’, 8% were ‘requires improvement’ and 2% were ‘inadequate’ overall.

Dr Holden added: “The one practice in our area which was deemed to require improvement was re-visited last month, and we hear the visit went very well – so we hope to get good news there which could give us 100% in south east Hampshire, Fareham and Gosport, which would be absolutely fantastic.”